Ref: PTR13/800
Location: Chester, North West
Description: Articulate and enthusiastic Technical Sales Support professional required for highly successful global software solutions provider.
Salary: c£33k basic with realistic OTE of £40k+
For more than 2 decades, our globally recognised client has specialised in the design, development and implementation of real-time control software solutions (Industrial information systems and SCADA) to a diverse range of blue chip clients allied to the nuclear, water treatment, transportation infrastructure, electricity and building management sectors.
As a result of continued success and a planned programme of ongoing strategic growth, they are now seeking to recruit an enthusiastic, dynamic and highly self motivated UK based Product Support Engineer to provide sales technical support and training to customers on a global basis. Reporting to the International Operations Manager, the successful candidate will provide pre and post Sales Technical Support and Product Training to customers on the range of company products, as well as undertaking both office and on-site technical problem solving activities wherever they may be required, so a flexible approach to travel both in the UK and overseas and excellent customer facing communication skills are essential for the role.
You will assist technically with pre-sales demonstrations and interface extensively with technical teams based in France, so the ability to understand written French will prove distinctly advantageous. You will check technical translations to English for the company’s websites and technical documentation, and maintain the company’s information and reporting systems, providing written reports to customers and to management when required and attending meetings with other team members in both the UK and in Paris when necessary.
To be considered for this extremely varied and challenging role, the successful candidate will essentially demonstrate a relevant software or engineering related degree qualification and at least 3 years experience of working within a technical sales or support environment where customer interfacing has been extensive.
Additionally, you will have an appreciation of realtime SCADA and PLC systems and solutions, and an understanding of VB and C# programming would be distinctly advantageous. With an understanding of MS Windows operating systems, SQL servers and networking as well as knowledge of realtime communications between hardware and software sub-systems, you will demonstrate exceptional communication skills and the ability to work both autonomously and as part of a team, and will be passionate in assisting the company to achieve its’ future targets and continued success.
Contact the Controls Team at Premier Technical Recruitment on 01827 68400 or email your cv in the strictest confidence to