Location: South West London - Richmond Upon Thames and surrounding area
Description: An exceptional opportunity for an all encompassing Head of Process Improvement (Standards and Methods) to identify, implement and sustain innovative and effective strategies that will ensure the delivery of organisational objectives of the future.
Salary: to c£75k + benefits - neg dep exp
Our client is recognised as an industry leader in the niche transport solutions sector covering the London area. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit a dynamic, proactive and experienced Head of Process Improvement to complement their established and highly professional team.
This business critical position will be responsible for improving the success of the business in all aspects of safety, quality, technical and asset management and will be instrumental in the development of strategies and plans that will meet all divisional objectives and continually improve the practices of maintenance to the highest possible standards.
Reporting to the Technical Director, primary responsibilities for this extremely diverse and challenging role will include the preparation and review of annual budgets, improvements to maintenance productivity, managing company assets and updating the board of directors on relevant key performance indicators. In order to achieve success in these key areas, you will essentially undertake a full and comprehensive review of all processes and plans, updating or creating if required, in order to ensure seamless service to customers that is consistently safe, reliable, comfortable and friendly.
You will be responsible for the development and implementation of appropriate safety, quality and performance standards for the entire asset portfolio, and for ensuring that the application of appropriate safety standards for asset maintenance is sustained. You will essentially ensure the achievement of both quality and performance targets set for the operation, and will lead and drive improved asset performance whilst identifying and introducing new asset maintenance strategies as required, as well as leading the development of long-term asset management plans and strategies in line with the growth objectives of the business.
Other responsibilities will include participating in investigations of safety critical and serious failures, managing the maintenance sub-contractor team and implementing the usage of the Maximo Asset Management system to support and sustain ongoing continuous improvement activities and processes across the operation, creating all associated work instructions and their implementation via MMIS and managing the obsolescence of parts and systems appropriately.
To be considered for this genuinely unique and highly rewarding opportunity, it is envisaged that the successful candidate will essentially demonstrate a strong understanding and solid experience in the use of Maintenance Management Information Systems with a meticulous and analytical approach to problem solving and a decisive leadership style. With previous experience of Asset Management and continuous improvement activities, you will possess impressive creative, innovative and strategic capabilities along with a relevant Masters’ degree in a relevant engineering discipline (ie electrical or mechanical) and a recognised safety management qualification.