Ref: PTR19/289

Location: South East base / UK coverage

Description: A superb opportunity for a multi skilled Field Service professional with exceptional customer facing skills to undertake installation, service, maintenance and training activities on a range of nice sector FMCG equipment.

Salary: £28k - £32k neg dep exp + van + generous benefits

Our client is the exclusive UK distributor of niche sector special purpose machinery used in the high-end nuts, coffee and chocolate processing sectors - with their equipment being used by artisan & industrial manufacturers throughout the UK and Ireland.

As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an articulate, enthusiastic and multi skilled Field Service Engineer to complement their established and highly successful team.

After an initial one week intensive training programme at the European manufacturing facility, the successful candidate will be tasked with the commissioning of new machines, delivering staff training on the use of machines and how to look after them, conducting on-site repair and maintenance of machines and providing additional telephone and email support to customers as required.

You will be responsible for maintaining stock levels of appropriate parts and for ensuring that parts supplied under warranty are replaced free of charge from the supplier, whilst maintaining detailed and accurate records of activity using the online service management system.

To be considered for this varied and challenging but rewarding role, you will essentially hold a full UK driving licence and demonstrate at least 3 years’ experience of working on the fault find, service and repair of electromechanical equipment.

With exceptional customer facing skills and a structured and methodical approach to fault finding, you will be a confident communicator at all levels to ensure effective liaison between both customers and the supplier technical team as required. It is accepted that once training has been undertaken, the machines are relatively straightforward to repair, so you will essentially need to develop an understanding of how to identify if a problem is machine, operator or working environment related and ensure that the root cause can be identified and rectified.

Additionally, an understanding of Health & Safety regulations relating to food machinery and production areas, and certification to be able to repair and re-gas refrigeration systems would prove distinctly advantageous, although is not essential for the position.

Contact the Service Team at Premier Technical Recruitment on 01827 68400 or email your cv in confidence to This email address is being protected from spambots. You need JavaScript enabled to view it. for further details.

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